Thank you for subscribing to Mavenpolis. Our commitment to your satisfaction with our services is unwavering. Below is our refund policy, applicable to Maven Pro and Maven Pro Assist subscriptions:
- Refund Request Window: Refund requests must be submitted within 7 days of the initial purchase or auto-renewal of your subscription.
- Full Refund Eligibility: Subscribers are eligible for a full refund if no forms have been submitted using either the ValueEZ Core and its variants, or MavInsights, or other web tools during the eligible refund period.
- Partial Refund Eligibility: A 50% refund is available to subscribers who have submitted only one form using either the ValueEZ Core or its variants, or MavInsights, or other web tools within the 7-day period.
- No Refund Eligibility: No refund will be issued to subscribers who have submitted more than one form using either the ValueEZ Core (or its variants) or MavInsights tools.
How to Request a Refund:
To initiate a refund, please contact our customer support team via the contact information on our website, providing your subscription details and the reason for your refund request within 7 days from the date of subscription. Our team will review your request and aim to respond promptly.
Processing Time:
Upon receipt of your refund request, we will process it swiftly. Allow up to 14 business days for the refund to be credited to your account.
Contact Information:
Should you have any questions or require further assistance, do not hesitate to contact our customer support team.
We value your choice to subscribe to Mavenpolis and strive to ensure your experience is both positive and rewarding.