Thank you for choosing ValueEZ for your business valuation needs. Our commitment to your satisfaction with our services is unwavering. Below is our refund policy, applicable to ValueEZ Pro and ValueEZ Enterprise subscriptions:
- Refund Request Window: Refund requests must be submitted within 7 days of the initial purchase or auto-renewal of your subscription.
- Full Refund Eligibility: Subscribers are eligible for a full refund if no forms have been submitted using either the ValueEZ or MavInsights web tools during the eligible refund period.
- Partial Refund Eligibility: A 50% refund is available to subscribers who have submitted only one form using either the ValueEZ or MavInsights tools within the 7-day period.
- No Refund Eligibility: No refunds will be issued to subscribers who have submitted more than one form using either the ValueEZ or MavInsights tools.
How to Request a Refund:
To initiate a refund, please contact our customer support team via the contact information on our website, providing your subscription details and the reason for your refund request. Our team will review your request and aim to respond promptly.
Processing Time:
Upon receipt of your refund request, we will process it swiftly. Allow up to 10 business days for the refund to be credited to your account.
Contact Information:
Should you have any questions or require further assistance, do not hesitate to contact our customer support team.
We value your choice to use ValueEZ and strive to ensure your experience is both positive and rewarding.